I don't think it's a Demon problem but...

[Tom Warner]

...but it seems to be affecting only users of Demon ISDN and there are
some knowledgable people on this group who might be able to help.

We are having trouble using eBay and trace routes from two of us stop at
the same place.

I know nothing of this stuff so some help would be appreciated.

Here's a typical trace:

traceroute to www.ebay.co.uk (66.135.192.41), 30 hops max, 40 byte
packets
traceroute to www.ebay.co.uk (66.135.192.41), 30 hops max, 40 byte
packets
1 demon-du.demon.co.uk (158.152.1.222) 51.974 ms 52.988 ms 105.407
ms
2 anchor-core-21-fxp3.router.demon.net (195.173.57.251) 138.854 ms
171.24 ms 63.737 ms
3 anchor-core-11-242.router.demon.net (194.159.187.18) 116.412 ms
48.158 ms 49.595 ms
4 anchor-border-1-4-0-2-549.router.demon.net (194.159.187.1) 130.924
ms 59.366 ms 148.862 ms
5 sl-gw10-lon-4-1.sprintlink.net (213.206.156.53) 59.939 ms 61.085
ms 137.9 ms
6 sl-bb21-lon-8-0.sprintlink.net (213.206.128.45) 65.757 ms 55.737
ms 145.153 ms
7 sl-bb21-tuk-10-0.sprintlink.net (144.232.19.69) 208.942 ms 137.337
ms 185.167 ms
8 sl-bb20-tuk-15-0.sprintlink.net (144.232.20.132) 306.034 ms
224.315 ms 166.161 ms
9 sl-bb21-rly-14-3.sprintlink.net (144.232.20.122) 167.602 ms
130.496 ms 124.624 ms
10 sl-bb22-rly-13-0.sprintlink.net (144.232.7.254) 175.743 ms 162.477
ms 127.666 ms
11 sl-bb22-sj-10-0.sprintlink.net (144.232.20.186) 226.176 ms 187.502
ms 304.299 ms
12 sl-bb20-sj-15-0.sprintlink.net (144.232.3.166) 199.035 ms 188.449
ms 190.194 ms
13 sl-gw19-sj-14-0.sprintlink.net (144.232.0.226) 190.246 ms 185.799
ms 204.421 ms
14 * * *
15 * * *
16 * * *
17 * * *
18 * *

TIA
Tom

[Dave {Reply Address in.sig}]

Post by Tom Warner
...but it seems to be affecting only users of Demon ISDN and there are
some knowledgable people on this group who might be able to help.
We are having trouble using eBay and trace routes from two of us stop at
the same place.
I know nothing of this stuff so some help would be appreciated.

[snip]

I get the same problem. Trying via an alternative ISP also fails so I guess
the eBay site is down at the moment.

Dave

[Tom Warner]

Post by Dave {Reply Address in.sig}
I get the same problem. Trying via an alternative ISP also fails so I guess
the eBay site is down at the moment.

Interesting. Is that also on ISDN?

EBay is still accessible.. It's using features inside the site (e.g. 'My
eBay' and viewing individual items) that is the problem.

If the problem were widespread there would be a great noise on eBay
newsgroups but they have been quiet save for those of us (apparently)
using Demon ISDN.

Tom

[Dave {Reply Address in.sig}]

Post by Tom Warner

Post by Dave {Reply Address in.sig}
I get the same problem. Trying via an alternative ISP also fails so I
guess the eBay site is down at the moment.

Interesting. Is that also on ISDN?
EBay is still accessible.. It's using features inside the site (e.g. 'My
eBay' and viewing individual items) that is the problem.
If the problem were widespread there would be a great noise on eBay
newsgroups but they have been quiet save for those of us (apparently)
using Demon ISDN.

It was via NTL. However, further tests this evening show the traceroute
still dies at the same places (from Demon it stops at a Sprintlink router,
from NTL it stops at a Level3 router, both apparently in San Jose.) I'd say
in both cases it's a feature of the backbone network or the Ebay border
router (which may be next in line in both cases) causing the traceroute
failure.

I can connect from either of those, plus a shell account at the Linx quite
happily now.

Dave

[Charlieb]

Hi Tom

I have the same problem as you.

However a friend of mine connecting using ADSL has no problem at all, so the
problem is not with ebay.

Regards

Charlie

Post by Tom Warner
...but it seems to be affecting only users of Demon ISDN and there are
some knowledgable people on this group who might be able to help.
We are having trouble using eBay and trace routes from two of us stop at
the same place.
I know nothing of this stuff so some help would be appreciated.
traceroute to www.ebay.co.uk (66.135.192.41), 30 hops max, 40 byte
packets
traceroute to www.ebay.co.uk (66.135.192.41), 30 hops max, 40 byte
packets
1 demon-du.demon.co.uk (158.152.1.222) 51.974 ms 52.988 ms 105.407
ms
2 anchor-core-21-fxp3.router.demon.net (195.173.57.251) 138.854 ms
171.24 ms 63.737 ms
3 anchor-core-11-242.router.demon.net (194.159.187.18) 116.412 ms
48.158 ms 49.595 ms
4 anchor-border-1-4-0-2-549.router.demon.net (194.159.187.1) 130.924
ms 59.366 ms 148.862 ms
5 sl-gw10-lon-4-1.sprintlink.net (213.206.156.53) 59.939 ms 61.085
ms 137.9 ms
6 sl-bb21-lon-8-0.sprintlink.net (213.206.128.45) 65.757 ms 55.737
ms 145.153 ms
7 sl-bb21-tuk-10-0.sprintlink.net (144.232.19.69) 208.942 ms 137.337
ms 185.167 ms
8 sl-bb20-tuk-15-0.sprintlink.net (144.232.20.132) 306.034 ms
224.315 ms 166.161 ms
9 sl-bb21-rly-14-3.sprintlink.net (144.232.20.122) 167.602 ms
130.496 ms 124.624 ms
10 sl-bb22-rly-13-0.sprintlink.net (144.232.7.254) 175.743 ms 162.477
ms 127.666 ms
11 sl-bb22-sj-10-0.sprintlink.net (144.232.20.186) 226.176 ms 187.502
ms 304.299 ms
12 sl-bb20-sj-15-0.sprintlink.net (144.232.3.166) 199.035 ms 188.449
ms 190.194 ms
13 sl-gw19-sj-14-0.sprintlink.net (144.232.0.226) 190.246 ms 185.799
ms 204.421 ms
14 * * *
15 * * *
16 * * *
17 * * *
18 * *
TIA
Tom

[Tom Warner]

Post by Charlieb
However a friend of mine connecting using ADSL has no problem at all, so the
problem is not with ebay.

That fits the pattern. It seems to be affecting only Demon ISDN users.
Demon ADSL seems OK.

Weird, ain't it?

All the best,
Tom

[Charlieb]

Hi Tom

Spoke to the technical desk this morning.

All they could say was that there was an engineers ticket issued on the
problem.

No ETA was forthcoming.

Lets hope they get it fixed soon

Regards

Charlie

Post by Tom Warner

Post by Charlieb
However a friend of mine connecting using ADSL has no problem at all, so the
problem is not with ebay.

That fits the pattern. It seems to be affecting only Demon ISDN users.
Demon ADSL seems OK.
Weird, ain't it?
All the best,
Tom
--
My ol' grandaddy taught me to always;
post in plain text,
quote only that portion to which you are replying,
post replies at the bottom.

[Tom Warner]

Post by Charlieb
Spoke to the technical desk this morning.
All they could say was that there was an engineers ticket issued on the
problem.

I emailed a traceroute to ***@demon.net but I'm not sure if that's
the right place to send it.

Do you know if there is a more appropriate place to send it?

Tom

[Charlieb]

Post by Tom Warner
the right place to send it.
Do you know if there is a more appropriate place to send it?

Thats as good as any I can see.

I can now see ebays home page but nothing else. At least it looks like
they're getting somewhere.

Charlie